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Back In an effort to maintain our hard-earned customer respect and confidence we are offering a full trade in/buy-back program for all prior buyers of our RFT1 Radio Tripper System. The reason for this is simple: A well-established Chinese photo lighting manufacturer offered the RFT1 system to us in 2006. After intensive testing and evaluation we began to offer this low cost wireless tripper system to our customers. The first several thousand units performed extremely well and were extremely well received by our customers. As time progressed, particularly during the past eight months, the design changed without warning or notice and we began to get increasing customer complaints of random firing of receivers, interference from adjacent receivers and short transmitter battery life. After extensively working with the manufacturer we found them unable to determine what changes had occurred in their production or to come up with fixes. Several intense cycles of supposed fixes, promises and continuing problems followed, so we set about to design an American made product that we could confidently offer to our valued customers. Concurrent with this announcement we are discontinuing further sales of the RFT1 trippers and offering the following buy-back program for all past RFT1 customers:
1. Any buyer of any model of a CyberSync transmitter or receiver, CyberSync Plus receiver or Cyber Commander wireless controller may opt to return a previously purchased RFT1 transmitter or receiver of any age for the full original purchase price of $39.95, exclusive of shipping charges or taxes. This is a one for one offer – buy one CyberSync product and receive return credit for one RFT1 module. 2. Customers may exercise this option in one of two ways: A. Buy any CyberSync product(s) at the full price listed above under our normal 60-day satisfaction guarantee and you will receive a certificate allowing you to mail back your RFT1 module for the $39.95 credit within this 60-day period. Once we receive the RFT1 module and certificate we will credit your account or your credit card as soon as we receive the returned RFT1. B. If you prefer, you can mail in your RFT1 module(s) in advance and place an order for CyberSync module(s). When we receive your RFT1(s) and order, we will discount the CyberSync price by $39.95 for each RFT1 (again, on a one for one basis) and ship the CyberSync. To exercise this option we suggest you check with us before hand to make sure the CyberSync product(s) are in stock and ready to ship at the time you return your RFT1(s). You will, of course, receive our usual 60-day satisfaction guarantee on any new CyberSync product. 3. If you don’t wish to purchase CyberSync at this time and are dissatisfied with RFT1 modules you have purchased, please note we have extended the satisfaction guarantee period for RFT1 products to 120 days from your date of purchase. |
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